Welcome to Demon Fightwear

Customer Service

Shipping & Delivery

Shipping Costs
Your shipping cost will vary depending on what items you order and your location. Free shipping is available on in most cases, but not all.

Free Shipping
Demon Fightwear Australia offers free shipping on orders over $100 (AUSD). Delivery times will vary depending on sizes of order and delivery location, however delivery should occur within 10 business days from the freight dispatch date.

Delivery Time
Demon Fightwear Australia uses various delivery companies. The delivery companies that we use deliver week days. The delivery company and delivery method used will be automatically selected by Demon Fightwear Australia.

Australian Armed Forces Addresses (AAFA) and PO Boxes
Demon Fightwear Australia can deliver to PO Box and Australian Armed Forces address.

Want the Item Left at Your Address? Authority to Leave
When ordering please use shipping address that is appropriate. If you want the item left at your address without a signature, please provide clear instructions as to where to leave the items.
Demon Fightwear Australia can deliver to a business address, but please clearly include the business name (in the address section when you are completing your order)
If your selected delivery location is deemed unsafe, our delivery company may decide to leave a ‘deliver attempted card’. We accept no responsibility for delayed deliveries in this case

Privacy & Security
Refer to Demon Fightwear Australia's Privacy Policy ( Click here)
Returns & Replacements

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email info@demonfightwear.com.au to request a refund and we will assign you a reference number.
2. Return address will provided by reply with your reference number
3. Include in your package a signed letter stating the reason for your return and the puchase date (please include purchase reference number if possible)

Return Exceptions
Some items can not be returned if they are opened. These include groin guards and gum shields.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Refund and Restocking Fee
If the return is for any other reason than ‘manufacturer defect’ a re-stocking fee will apply
All items (except those with a manufacturer defect’ are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges
If your clothing item is in like new condition, you may exchange your clothing item for a different size or colour. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

Ordering
www.DemonFightwear.com.au is designed to be user friendly.  If you encounter any problems, please email sales@demonfightwear.com.au 
Step 1 - Select your product
Step 2 - Select your size
Step 3 - Select your quantity
Step 4 - Add To Cart
Step 5 - Proceed to check out
Step 6 - Select your option
- Checkout as Guest
- Register (to create an account)
- Login (for existing customers only
Step 7 - Add the required shipping and payment details by following the instructions
If you encounter any problems, please email sales@demonfightwear.com.au 
Payment, Pricing & Promotions

Payment On-line with Credit Card
DemonFightwear.com.au (Trading as Terry McDougall) accepts online payments using the following credit cards:

- American Express
- Visa
- Mastercard
- Diners Club

Payment On-line with PayPal
DemonFightwear.com.au accepts online payments via the PayPal payment system. PayPal is an account-based system that lets anyone with an email address securely send and receive online payments using their credit card or bank account. Its greatest advantage is that payments are made immediately - much faster than sending bank transfers.

PayPal allows you to make secure purchases without revealing your credit card number or financial information. Not only does PayPal help keep this information private, it guarantees 100% protection against unauthorised payments sent from your account.

If you'd like to find out more about PayPal, visit www.paypal.com.au.

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